Thank you for choosing me as your trainer. It is an honor to train all of you. Here is a reminder of my policies to ensure better quality training and scheduling in the future.
Cancellation, payment and expiration time policies:
- For same day cancellations due to sickness or other issues an 8 hour notice should be given before our scheduled session to get a 50% charge. If our session needs to be cancelled due to a life emergency or a natural disaster there will NOT be a charge.
- In order to ensure nobody is at a loss I need at least a 24 hour notice so I can schedule everybody properly and not be left with empty bookings/gaps in my weekly schedule.
- Payments for sessions need to be done at least 24 hours in advance. This ensures me that the timeslot you booked is secure and we are set.
- In order to get the best out of training, weekly consistency is required. Therefore all pre-paid personal or basketball training must be used within two months except for the 20 package which will be four months until expiration. Extensions can be granted on a case-by-case basis.
